Get In Touch
Have a question about sizing, an order, or just want to say hi? We'd love to hear from you. Our team typically responds within 24 hours during business days.
📍 Visit Our Store
House 12, Road 5, Dhanmondi
Dhaka 1205, Bangladesh
📞 Call Us
Customer Care: +880 1700-000000
Order Inquiries: +880 1700-000001
Wholesale: +880 1700-000002
✉️ Email Us
General: info@shoemart.com
Support: support@shoemart.com
Returns: returns@shoemart.com
🕐 Working Hours
- Saturday - Thursday: 10:00 AM - 8:00 PM
- Friday: 2:00 PM - 8:00 PM
💬 Live Chat
Click the WhatsApp button at the bottom-right of any page to chat with us instantly during business hours.
🚚 Need Help With An Order?
If you have an existing order, please have your order number ready (format: SM-YYYYMMDD-XXXX) when contacting us. This helps us serve you faster.
We're committed to making sure every customer has a great experience with ShoeMart. If something isn't right, let us know — we'll make it right.